International Project Management Association (IPMA) Practice Exam

Which behavior will likely help to build trust within a team?

1. Failing to acknowledge contributions

2. Being transparent in communication

3. Enforcing strict confidentiality

4. Discouraging open dialogue

The correct answer is: Being transparent in communication

Being transparent in communication fosters an environment of openness and honesty, which are key components in building trust within a team. When team members are clear about their intentions, thoughts, and the rationale behind their decisions, it encourages a culture where everyone feels valued and informed. Transparency helps prevent misunderstandings and allows individuals to feel secure in sharing their ideas and concerns, which strengthens relationships within the team. In contrast, failing to acknowledge contributions can lead to feelings of resentment and demotivation among team members, as they may feel their efforts are overlooked. Enforcing strict confidentiality can create an atmosphere of secrecy that hinders collaboration and sharing. Discouraging open dialogue blocks communication and prevents team members from expressing themselves, ultimately eroding trust. Therefore, transparent communication stands out as the most effective behavior for building trust in a team setting.